A bevy of talented people, a handful of crazy freelancers, and a smattering of dogs. Because what reputable agency doesn't have dogs? You'll notice the conspicuous absence of vertical hierarchy here. When Jen needs to ask Teresa something, she doesn't send an email. She looks across the hall and talks to her. In person. When you want to pick up the phone and talk to Bryan, you pick up the phone and talk to Bryan. Staff meetings? We all fight the dogs for a spot on the couch in Rob’s office.